FAQs

Straight answers.

The questions parents actually ask, answered the way we answer them on the phone.

What does tutoring cost?

We publish pricing in full on the pricing page, one quick step away, at session rates families have not seen since 2009. One-on-one, online, free online assessment included, no registration or materials fees.

Is acceptance guaranteed if I apply?

No. We take a limited number of families each term and review every application. We call either way, even when the answer is no.

What is the Founding 75?

The first 75 families accepted at our Term 4 2026 opening lock the $65 session rate for as long as they stay enrolled, term to term, without a break. The standard rate can change later; a founding family's rate does not. Skip a term and re-enrolment is at the rate of the day.

Why pay by the term?

Because consistency is what moves a child - and because we are not a lock-in contract business. You purchase each term up front (minimum 10 sessions) at $65 a session, and that is the whole commitment. Leave mid-term and the sessions you used are simply re-priced at the $80 casual rate plus a $100 admin fee, with the rest refunded. Nothing in our terms limits your Australian Consumer Law rights.

How does online tutoring work?

Live video with a shared whiteboard, the same tutor every week. Your child needs a laptop or tablet, headphones and a quiet corner. It also means the best-matched tutor in Melbourne, not the nearest one.

What about missed sessions?

Cancel in the portal with at least 24 hours notice and the session becomes a make-up, rebookable in the portal. Less notice, or cancellations made any other way, forfeit the session. If your tutor ever cancels, that session costs you nothing.

Who are the tutors?

Degree-qualified tutors with Working with Children Checks, supervised by VIT-registered teachers who review quality and your lesson ratings. See the child safety page for the full picture.

Why is everything portal-only?

Because admin is what makes tutoring expensive. Booking, rescheduling, billing and notes all run through the parent and student portals and apps. If a human has to process something manually, a $25 admin fee applies, which is precisely how the pricing stays at 2009 levels.

Is there really no refund?

Sessions are not refundable for change of mind and cannot be transferred to another student. Make-ups exist for exactly this reason. Nothing in our terms limits your rights under Australian Consumer Law.

Which areas do you serve?

Families across Melbourne, with a focus on the south east: Berwick, Narre Warren, Pakenham, Cranbourne, Clyde North, Officer, Beaconsfield, Endeavour Hills, Hampton Park and neighbours. Interstate families can be supported through our parent company, Choice Education Group.

Who is behind APTUTORING?

APTUTORING has run since 2009 and is managed by Choice Education Group.

Question not here?

Call 1300 665 924. A person answers.

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or call 1300 665 924