Privacy Policy
Choice Education Group (ABN 43 654 619 306), trading as APTUTORING. This policy explains how we handle personal information across our website, portal, enrolment forms and advertising, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Last updated July 2026.
What we collect
Enquiries and registrations: when you contact us, register interest or apply through this site, we collect the details you provide, such as your name, phone number, email, suburb, your child’s year level and what you tell us about their learning.
Enrolment and tuition: once enrolled, we collect and hold enrolment details, school reports and assessment results, lesson records, session notes and lesson ratings, and payment details through our direct debit provider.
Website data: like most websites we collect technical data such as pages visited, device and browser information, and use cookies and similar technologies, including the Meta (Facebook) Pixel, which records events such as page views and form submissions to measure and improve our advertising.
Children’s information
Information about students under 18 is collected from and with the consent of a parent or guardian, and is used only for delivering and supervising tuition.
How we use it
To respond to enquiries, assess applications, enrol students, match and supervise tutors, schedule and deliver sessions, process payments, meet legal obligations, and improve our services and advertising. With your implied consent, we may send service updates and marketing about our programs; every marketing message includes an unsubscribe option, and we comply with the Spam Act 2003 (Cth).
Who we share it with
Our tutors and supervising teachers (limited to what they need to teach), and service providers who help us operate: website hosting, our CRM/student portal, our payment and direct debit provider, and, where accounts are seriously overdue, collection providers as described in our Terms and Conditions. Advertising and analytics partners (such as Meta) receive limited technical event data through their tools. We do not sell personal information.
Overseas disclosure
Some service providers (such as Meta) process limited technical data on servers located overseas, including in the United States.
Cookies and advertising choices
You can control cookies through your browser settings. You can manage how Meta uses data collected from websites via your Facebook ad preferences. Opting out does not affect our services.
Security and retention
Personal information is held in our portal and with our providers, protected by access controls, and kept only as long as needed for the purposes above and our legal obligations, after which it is deleted or de-identified.
Credit-related information
Where accounts are overdue, we may exchange credit-related information with credit providers and obtain a consumer credit report in accordance with Part IIIA of the Privacy Act 1988 (Cth), as set out in our Terms and Conditions.
Access, correction and complaints
You may request access to or correction of your personal information, or make a privacy complaint, by calling 1300 665 924 or emailing betterlife@choiceeducationgroup.com. We respond within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (oaic.gov.au).